Call Centre

sop-contact centre inbound & outbound

Point Of Sale / Call Centre / Interactive Voice Response / Cheque / Payments

EVALUACION 1

Table (Database) / Point And Click / Spreadsheet / Call Centre / Application Software

Marketing Relacional 2008

E Commerce / Marketing / Customer Relationship Management / Enterprise Resource Planning / Call Centre

Apostila Microsiga Call Center_P10

Call Centre / Quality (Business) / Email / Option (Finance) / Standardization

Aa3-Ev1 Caso Aa3.

Call Centre / Corporate Jargon / Business / Business (General)

Manual Sistema Esac

Point And Click / Organization Development / Customer / Call Centre / Client (Computing)

Formato de Evaluación Agente Telefónico

Call Centre / Technical Support / Quality (Business) / Technology / Computing

Caso de Estudio IV Trimestre MECYDICE 2016_Final (2).docx

Bogotá / Call Centre / Technology / Computing And Information Technology / Technology (General)

BPO System Document

Call Centre / Telecommunications / Systems Engineering / Areas Of Computer Science / Communication

Contact Center Outsourcing CCO Service Provider Compendium 201

Procurement / Call Centre / Customer Relationship Management / Analytics / Dell

Peti Serpost

Planning / Software / Information System / Quality (Business) / Call Centre

Caso - Cable TV IyII

Call Centre / Sales / Business / Science / Technology (General)

Caso 2.3

Linear Programming / Call Centre / Hospital / Spanish Language / Science

Casos Herramientas de Modelación (1)

Banks / Linear Programming / Internet / Transport / Call Centre

LORENA (1)

Call Centre / Hospital / Decision Making / Business / Nature

Big Data y Su Aplicacion Real en La Empresa

Big Data / Call Centre / Information Science / Technology / Computing